Home / Business Studies / Class XI / International Business
International Business — CUET Business Studies hero
Class XI 💼 Business Studies Ch 11 of 11

International Business

CUET unit: International Business (Meaning, scope, benefits, modes of entry, export-import procedure and documentation)

📌 Snapshot

  • How Indian firms go global through exports, FDI, franchising and joint ventures, with documents explained.
  • Why international business is bigger than international trade, and the eight ways it differs from domestic business.
  • The five modes of entry compared in one table, from exporting to a wholly owned subsidiary.
  • The 17 export steps and 10 import steps, plus every shipping document NTA likes to swap in the options.

📖 Detailed Notes

Written and reviewed by Rohit Singh, Computer Science & Commerce faculty at UniDrill (MCA, Osmania University · 6 years teaching). Based on NCERT Business Studies Class XI, Chapter 11.

Your shirt has travelled further than you have

Look at the label on a shirt you own. The cotton may have been grown in one country, spun in another, stitched in a third and sold to you in a fourth. No single country can grow every crop, mine every metal or build every machine at a low cost, so firms look across borders for customers, raw material, skilled people and cheaper production. This chapter explains how they do it, what it costs them and which papers move with the goods.

International business is more than international trade

International business means business activity that crosses the boundaries of a country. It covers the movement of goods, services, capital, personnel, technology and intellectual property such as patents, trademarks, know-how and copyrights. Exporting and importing goods is only one slice of it.

Why it exists. Countries are not equally rich in natural resources, and they differ in labour skills, capital and productivity. A country therefore does best by specialising in what it makes well and buying the rest. International business is the system that lets that exchange happen.

The four forms (scope).

Form What moves Example of the idea
Merchandise exports and imports Tangible goods you can see and touch A Surat firm exports sarees; a Pune firm imports machine tools
Service exports and imports (invisible trade) Intangibles such as tourism, banking, insurance, transport, communication A Kochi travel company hosts foreign tourists
Licensing and franchising Rights to use patents, trademarks, know-how A Chennai biscuit brand lets a Dubai firm make and sell its recipe
Foreign investment Capital, as FDI or portfolio investment A Pune firm builds a plant in Vietnam

FDI versus portfolio investment. In foreign direct investment (FDI) the firm puts money into plant and machinery abroad and takes a controlling interest. In portfolio investment it buys shares, bonds or notes of a foreign company, or lends to it, and earns only dividend or interest without running the business.

Pause and predict: a Mumbai investor buys 2 per cent of the shares of a listed Japanese company and has no say in its management. Is this FDI or portfolio investment?

Check your answer: portfolio investment. There is no controlling interest and no involvement in production or marketing. FDI would mean owning enough to control the foreign operation.

Beyond the textbook. For the exam: FDI gives a controlling interest, portfolio investment does not. In reality: international statistics usually treat an ownership of 10 per cent or more of voting power as the working line for FDI, because some influence over management starts well before full control. CUET asks the control-based difference, so write that.

Domestic versus international business: eight differences

Selling in your own state is one game. Selling in another country changes the rules of the game itself. Learn the eight bases as a list, because "which of these is NOT a basis" is a common question.

Basis Domestic business International business
Nationality of buyers and sellers Same country Different countries
Nationality of other stakeholders Employees, suppliers and shareholders are mostly from one country Often from several countries
Mobility of factors of production Labour and capital move freely inside the country Movement across borders is restricted
Customer heterogeneity Fairly similar tastes, language and habits Wide differences, so products and promotion are adapted
Business systems and practices Fairly uniform Vary widely from country to country
Political system and risks One system, lower risk Different systems, higher political risk
Business regulations and policies One set of tariffs and taxes Tariffs, quotas and taxes differ and keep changing
Currency One currency Foreign currencies, so exchange rate risk

Why exchange rate risk matters. Suppose Asha Handicrafts in Jaipur agrees to sell a lot of cane furniture for a fixed price in dollars, to be paid in 90 days. If the rupee strengthens in those 90 days, each dollar buys fewer rupees and her profit shrinks, though nothing about her furniture changed.

Benefits: for the country and for the firm

Keep the two lists apart, because CUET likes to slip a country benefit into a question about firms.

Benefits to the country Benefits to the firm
Earning foreign exchange Prospects for higher profits
More efficient use of resources Increased capacity utilisation, which brings economies of scale
Improved growth prospects and employment potential Prospects for growth
Increased standard of living A way out of intense domestic competition
Improved business vision

Mini-case. Greenleaf Tea Estates in Assam sells all it grows at home, where prices are falling because many growers compete. By exporting to three foreign buyers it sells a larger quantity at better prices. Its factory, which ran at 60 per cent earlier, now runs near full capacity, so cost per kg falls. Higher profits, better capacity use and escape from home competition are all firm benefits. The foreign exchange it earns is a benefit to the country.

Modes of entry: how a firm steps into a foreign market

A firm chooses a mode by trading off how much money it is willing to put in, how much control it wants and how much risk it can bear. The five modes in the table run roughly from low investment and low control to high investment and full control.

Mode What it means Merit Limitation
Exporting and importing Selling goods abroad (export) or buying from abroad (import), directly or through agents Easiest and cheapest way in, low risk Transport costs, trade barriers such as tariffs and quotas, limited exposure to the foreign market
Contract manufacturing A firm gets local manufacturers abroad to make components, assemble or fully make products to its specifications and sells them itself Low cost, no heavy investment, local labour Risk to quality, the local maker may learn the secrets and become a rival
Licensing and franchising The licensor or franchiser grants rights (patents, trademarks, know-how, brand) to a foreign party for a fee called royalty Little investment, local partner knows the market Risk of leakage of trade secrets, partner may turn into a competitor
Joint venture A firm jointly owned by two or more otherwise independent firms Shared cost and risk, local knowledge and resources Conflicts over control, sharing of technology
Wholly owned subsidiary The parent holds 100 per cent equity in the foreign company Full control over operations Very large investment, bears all the losses, political risk

Details that get tested.

Contract manufacturing comes in three forms: making components, assembling components into the final product, or complete manufacture.

Licensing usually relates to goods and processes. Franchising is the services version of the same idea and is more stringent, because the franchiser lays down detailed rules on quality, appearance and operations. The parent is the franchiser and the other party the franchisee. A restaurant chain that lets a local owner run outlets under its name is the textbook picture.

A joint venture can be formed in three ways: a foreign investor buys an interest in a local company, a local firm acquires an interest in an existing foreign firm, or both jointly form a new enterprise.

A wholly owned subsidiary can be set up in two ways: a greenfield venture, where a brand new firm is built from scratch, or by acquiring an existing foreign firm.

Mini-case. Navkar Bags of Kanpur wants to sell backpacks in Sri Lanka. In year one it only exports from Kanpur. In year two, to cut cost, it asks Lanka Stitchers to produce the bags to its design and labels them under its own brand (contract manufacturing). In year five, with a stable market, it builds its own factory in Colombo with 100 per cent of the money from Kanpur (wholly owned subsidiary, greenfield). Each step takes more money, more control and more risk than the one before.

Pause and predict: a firm wants full control over a foreign operation but does not want to wait years to build one. Which route to a wholly owned subsidiary suits it better?

Check your answer: acquisition. Buying an existing foreign firm gives full control and an operating business on day one. Greenfield gives control too, but it takes time to build.

Beyond the textbook. For the exam: contract manufacturing means getting goods produced abroad, and outsourcing is the same idea. In reality: the idea has spread well beyond factories. Many firms now outsource services such as customer support and accounting to specialist firms in other countries. The logic is identical: the buying firm sets the specifications and the local firm delivers.

Export procedure: 17 steps from enquiry to payment

An export order is a long chain, because goods must leave one country's customs and enter another's, and someone must be sure of getting paid. Learn the chain in four stages.

Stage Steps in order
Getting the order Receipt of enquiry and sending a quotation (the proforma invoice) · Receipt of order or indent · Assessing the importer's creditworthiness and securing payment (through a letter of credit)
Getting ready Obtaining the export licence · Obtaining pre-shipment finance · Production or procurement of goods · Pre-shipment inspection · Excise clearance · Obtaining the certificate of origin
Shipping Reservation of shipping space (shipping order) · Packing and forwarding · Insurance · Customs clearance (shipping bill) · Mate's receipt · Payment of freight and bill of lading
Getting paid Preparation of invoice · Securing payment through the bill of exchange

Export licence prerequisites. Before exporting, the firm must get an IEC (Import Export Code) number from the DGFT (Directorate General of Foreign Trade), register with the relevant export promotion council to get the RCMC (Registration cum Membership Certificate), and register with the ECGC (Export Credit Guarantee Corporation) for insurance against the risk of non-payment. Pre-shipment inspection is done under the Export (Quality Control and Inspection) Act, 1963.

The documents, and what each one is. Most wrong options in this chapter are real documents placed in the wrong job.

Document What it is Who issues or prepares it
Proforma invoice Quotation giving price, quality, grade, size, weight, delivery mode, packing and payment terms Exporter
Indent The importer's order, with description, price, delivery terms, packing and marking Importer
Letter of credit A guarantee that the importer's bank will pay the exporter's bank up to a stated amount against the export bills Importer's bank
Duty drawback Refund of excise duty paid on materials used to make goods meant for export Government
Certificate of origin States the country where the goods were produced, and helps the importer get tariff concessions Specified authority in the exporting country
Shipping order Instruction to the ship's captain to receive the goods on board after customs clearance Shipping company
Shipping bill The main document on which customs permits the export Exporter, to customs
Mate's receipt Receipt for the cargo loaded on the ship Commanding officer of the ship
Bill of lading Official receipt of goods on board and an undertaking to carry them to the destination. It is a document of title, transferable by endorsement and delivery Shipping company
Airway bill The bill of lading equivalent for air cargo Airline
Bill of exchange Written order by the exporter to the importer to pay a stated amount Exporter
Bank certificate of payment Confirms the documents were negotiated and payment received under exchange control rules Exporter's bank

Sight draft versus usance draft. In a sight draft, the importer gets the shipping documents only on payment. In a usance draft, the importer gets them on acceptance and pays after a fixed period, such as 90 days. A clearing and forwarding (C&F) agent often handles customs and port formalities for the exporter.

Mini-case. Kaveri Spice Works in Kochi has an order for cardamom from a buyer in Hamburg. After the quotation and indent, the buyer's bank issues a letter of credit, which tells Kaveri it will be paid if the documents are in order. The goods are inspected, packed and cleared by customs on a shipping bill, loaded on the ship, and the ship's officer issues the mate's receipt. Kaveri pays freight and receives the bill of lading, which she hands to her bank with the invoice and bill of exchange. The bank collects the payment. At no point did Kaveri hand over the goods without a paper trail.

Beyond the textbook. For the exam: these are paper documents with the roles above. In reality: shipping bills and bills of entry are now filed electronically through the customs e-filing portal, and many other papers go online too. The job of each document stays exactly as in the table, which is why NTA still asks what each one is.

Import procedure: 10 steps

The importer faces the opposite worry: the money leaves the country, so the paper trail is about permission, foreign exchange and customs.

Step What happens
1. Trade enquiry The importer asks suppliers abroad for prices and terms (a quotation or proforma invoice comes back)
2. Import licence Procured, along with the IEC number from DGFT
3. Foreign exchange Sanction obtained from the Exchange Control Department of the RBI, since all foreign exchange dealings are regulated
4. Order or indent The importer places the order with the supplier
5. Letter of credit The importer's bank guarantees payment to the exporter
6. Arranging finance Money arranged in time to pay on arrival and avoid demurrage (a charge for delay in clearing goods)
7. Shipment advice The exporter informs the importer that goods have been shipped
8. Retirement of import documents Importer pays on a sight draft or accepts a usance draft and takes the documents
9. Arrival of goods The import general manifest (details of the goods carried) is the basis for unloading
10. Customs clearance and release The importer submits the bill of entry (a form supplied by the customs office, filled in triplicate, to assess import duty), pays dues, gets the port trust dues receipt and the delivery order that allows delivery

Mini-case. Sunrise Bakers of Nagpur imports a baking oven from Italy. It first checks the DGFT-issued IEC, gets the RBI's foreign exchange sanction and asks its bank for a letter of credit. When the ship docks, the importer files the bill of entry, pays duty and port charges and shows the delivery order to take the oven home. A shipping bill would have been filed by the Italian exporter, not by Sunrise Bakers.

Exam traps

The trap Why it's tempting The truth
"International business and international trade mean the same." Trade is the most visible part Business is wider: it includes services, investment, licensing and production abroad
"Franchising is less strict than licensing." Both give rights for a fee Franchising is more stringent, and it is used for services
"Climate of the country is a basis of difference between domestic and international business." Sounds sensible The eight bases are nationality of parties, nationality of other stakeholders, factor mobility, customer heterogeneity, business systems, political risk, regulations and currency
"Bill of lading is filled by the importer for customs duty." All three bills sound alike Bill of lading: shipping company's receipt. Bill of entry: importer's customs form. Bill of exchange: payment order
"The IEC number is issued by the RBI." RBI handles money, so it seems right DGFT issues the IEC. The RBI sanctions foreign exchange
"Shipping bill and shipping order are the same." Near identical names Shipping order is the shipping company's instruction to the captain. Shipping bill is the customs document that permits export
"Certificate of origin benefits the exporter." The exporter obtains it It helps the importer claim tariff concessions
"Usance draft releases documents on payment." Both drafts end in payment Sight draft: against payment. Usance draft: against acceptance, with payment later

60-second revision

Topic Lock this in
International business Goods, services, capital, personnel, technology, IP across borders. Wider than trade
Eight bases Buyers and sellers · other stakeholders · factor mobility · customer heterogeneity · business systems · political risk · regulations · currency
FDI vs portfolio FDI: plant and machinery, control. Portfolio: shares or loans, no control
Modes of entry Export/import → contract manufacturing → licensing/franchising → joint venture → wholly owned subsidiary
Wholly owned subsidiary 100 per cent equity · greenfield or acquisition
Franchising Services, more stringent than licensing, royalty
Export steps 17 steps. IEC from DGFT, RCMC from export promotion council, registration with ECGC
Export paper trail Shipping order → shipping bill → mate's receipt → bill of lading → invoice → bill of exchange
Import steps 10 steps. RBI sanction of foreign exchange · letter of credit · bill of entry at the end
Drafts Sight: payment first. Usance: acceptance, pay later
Duty drawback Refund of excise duty on inputs of exported goods

Where this chapter connects

  • Previous: Internal Trade covers trade inside the country, which is the "domestic" side of the comparison in this chapter.
  • Next: Business Trade and Commerce gives the wider picture of trade, aids to trade and the services that every exporter relies on.
  • Class XII link: Business Environment explains liberalisation and globalisation, the policy change that opened India to the international business described here.

🎯 Practice MCQs

First 3 questions free · create a free account to unlock the rest — answers & explanations included, no payment needed

Q1. Shree Textiles manufactures fabric in India, exports it to several countries, lets a Dubai firm use its brand for a fee and holds shares in a foreign company. Which term best describes the full range of these activities?

▸ Show answer & explanation

Answer: B

Exports, licensing of a brand and foreign investment together make international business. International trade covers only the exchange of goods, and merchandise trade is only tangible goods. Domestic business stays within one country.

Q2. Which of the following is NOT a basis of difference between domestic and international business?

▸ Show answer & explanation

Answer: C

The eight bases are nationality of buyers and sellers, nationality of other stakeholders, mobility of factors of production, customer heterogeneity, business systems and practices, political system and risks, regulations and policies, and currency. Climate is not one of them.

Q3. Match List I with List II. List I: (i) Contract manufacturing (ii) Franchising (iii) Joint venture (iv) Wholly owned subsidiary. List II: (p) 100 per cent equity held by the parent (q) Goods made by local firms abroad to the buyer's specifications (r) Firm jointly owned by two or more independent firms (s) Used in services and more stringent than licensing

▸ Show answer & explanation

Answer: A

Contract manufacturing means local firms produce to the foreign buyer's specifications. Franchising applies to services and is stricter than licensing. A joint venture is jointly owned. A wholly owned subsidiary has 100 per cent parent equity.

🔒 9 more practice MCQs

Create a free account to unlock every MCQ in this chapter — answers and explanations included. No payment needed.

Already registered? Just log in and they'll all appear here.

📊 Previous-Year Questions

Practise with real CUET Business Studies previous-year papers — every question solved, with the correct answer and a step-by-step explanation.

View solved CUET PYQ papers →

Ready to drill Business Studies?

Unlock all MCQs, chapter tests, mocks & PYQs for ₹199/year.

Get UniDrill Pro